Re: [apple-iphone] Mophie Juice Pack Air Question

Monday, December 28, 2009 7:09 PM By Livemail

 

If it were purchased from the Apple Store, it is a defect in manufacturing and tell them you want a replacement. You are legally entitled to a replacement (of same model). If purchased through the web you should be provided a replacement, no charge shipping, to return or get a replacement, a defect is not your fault and you should be made whole.

Sent from Leslie's iPhone
http://www.LeslieHillDesigns.com

On Dec 28, 2009, at 8:51 PM, Danni Todd <stitchingdragon@gmail.com> wrote:

I received a Mophie Juice Pack Air for Christmas to use on my iPhone
3Gs-- it did not fit right (I think it is warped just slightly on one
side causing it to have a rough edge on one side where the pieces
meet). When I tried to exchange it, the person at the apple store told
me that the reason it did not fit was because I bought one that was
not compatible, despite the fact that I have always been told that the
two iPhones are dimensionally identical. Am I being given the
runaround by someone trying to get more money out of me (the original
case was bought on black Friday sale)??

Danni
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