[apple-iphone] "Unlimited" Data Plan

Tuesday, January 26, 2010 8:39 PM By Livemail

 

Tuesday morning, I had to restore my iPhone.

In the middle of downloading some apps in iTunes, Comcast experienced an
outage in my area; that outage lasted for over 3 hours.

"No problem," I thought, "I'll just download them through my phone, itself."

The first couple of apps - "A Perfect Browser" and "Ms Pac-Man" -
downloaded and installed with no problem.

Then I went to get "Dig-Dug Remix," and I got the following message:
"This App is over 10MB. Please use your Wi-Fi connection or your iTunes
to download," and the AppStore app closed.

I tried twice more, and got the same error message, so I called AT&T.

Turns out, the "unlimited" data plan is limited, according to AT&T, "for
(my) convenience, as (my) phone would be tied up for over an hour" in
downloading that app.

For my "inconvenience," AT&T credited my account $25... but only after I
pointed out to them that, come Wednesday, I could switch from AT&T to
T-Mobile (or some other carried that used SIM card technology), and if
AT&T attempted to recover an "early termination fee" for cancellation, I
would sue, citing that the "unlimited data plan" they sold me was not,
actually, unlimited.

Eric Payne
Lawrenceville, GA

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