The Reader

What a story. Good detective work and way to get your money back.

---
Roger R. Prokic
-=[ This email was sent from my  iPhone 4. Please excuse the brevity, spelling and punctuation ]=-

On Jul 23, 2010, at 12:20 AM, "Eric Payne" <jericpayne@gmail.com> wrote:

> When I purchased my 3GS, I put my old AT&T Tilt on Ebay.
>
> It was purchased by a private individual, but was sent to a storefront in Florida; that store, in its name, identified itself as an electronics re-seller.
>
> Forty-two days after the delivery of the Tilt by FedEx (overnighted, at the purchaser's request), the purchaser contacted PayPal, complaining the item received "was not as advertised."
>
> Without even investigating, PayPal reversed the transaction, notified us they were taking the money out of our account, and telling us the purchaser had five calendar days to get the Tilt back to us. When the Tilt came back, it was not the same Tilt we had sent (verifiable through serial numbers), nor was the package complete - the power cord(s) and MiniSD card were not returned.
>
> Didn't matter. PayPal refused to make us whole.
>
> And for the amount - less than $300 - it's not worth our time to drive down to Florida and sue the purchaser for breach. When I spoke with PayPal concerning the discrepancy between Ebay "refund policy" and PayPal "refund policy," I was, essentially, told: If a purchaser makes a complaint stating the product delivered was not what was advertised, the purchaser can get a refund up to ONE YEAR from the date of original sale.
>
> Eric Payne
> Lawrenceville, GA
>
> (The way everything eventually shook out: PayPal forced the purchaser to return to us power cords and a microSD card. On that microSD card were... photographs... of a 40-something male with a woman who, if she was 18, was 18 only by days. Also in those photographs was a picture of the same 40 year old sitting in a brand new black Mustang, with NY plates clearly visible. I contacted the seller, told him he had just sent me pornography, unsolicited, through the mail, and would be contacting the US Attorney as well as Customs officials, unless he refunded the monies to us taken by PayPal; we had his check within 48 hours, it cleared, we sent him the phone back. We also notified PayPal of this guy's scam: He owns a shop that sells used cell phones; he'll buy 100 or so from eBay, put them in his shop, and if they haven't sold in 30 days, contacts PayPal and makes his "not as advertised" claim. Last I checked, Ebay and PayPal had closed his online presence; his shop's phone number has since been disconnected.)
>
> -----Original Message-----
> From: apple-iphone@yahoogroups.com [mailto:apple-iphone@yahoogroups.com] On Behalf Of Jim Harry
> Sent: Thursday, July 22, 2010 9:47 PM
> To: apple-iphone@yahoogroups.com
> Subject: Re: [apple-iphone] Re: Selling 3GS on eBay
>
> Also, remember the fees. Not that it's a bad way to accept money, but be
> just be aware of the fees. When I sold my 3GS on eBay, the fees between
> eBay and PayPal were approaching 10% of the selling price. YMMV of course.
>
>
>
> On Thu, Jul 22, 2010 at 7:36 PM, N.A. Nada <whodo678@comcast.net> wrote:
>
>> Yes, PayPal can reverse a transaction. And they have been know to do it
>> months later, also. They don't care if it puts your card or bank account in
>> the red.
>>
>> Have none of you people googled "Paypal problems" or read through some of
>> the terms of service?
>>
>> A couple of sites not only have an ax to grind, but a alternative service
>> to sell you. Not to say that some of the complaints are not true or that
>> some may be exaggerated.
>>
>> Paypal is owned by eBay, and both have problems, but unfortunately they are
>> the biggest game in town.
>>
>> the other Brent
>>
>>
>> On Jul 22, 2010, at 10:19 AM, ?Wyldceltic1? wrote:
>>
>>> IIRC, you can put a stop payment in at Paypal if you feel a
>> product/service wasn't what it was touted to be.
>>>
>>> When I get Paypal money I immediately have it transferred to my bank.
>>>
>>> On Jul 22, 2010, at 6:19 AM, Mark wrote:
>>>
>>>> Question: After someone sends you money via PayPal and it's in your
>>>> account, can they retract it? I thought that once it's in your account
>>>> it's your money.
>>>>
>>>> Mark
>>>
>>> [Non-text portions of this message have been removed]
>>>
>>>
>>
>>
>>
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