The Reader

Agree - I spoke to someone fairly high up in the "Satisfaction" department,
he is NOT at all technical and before they issued the press release he was
in a much different tone (more like a personal response / what he can/will
do to make me happy) vs after the press release he started towing the
company line.

Apple's press release did NOT address the point that touching the antenna
lowers it substantially they said that they have been misreporting (unknown
to them, but I don't believe that) the number of bars vs the signal
strength, ok that is fine you are counting bar 4-5 as 40-60 db instead of
each bar being the logical percentage of db (100% divided by 5 bars, each
one should be 20% - it's not, according to them, on any phone, but it should
be).

Regardless if I take the bumper off of my phone and put the phone in my hand
it goes from 5 bars, which granted could only be 60% to start will to NO
SERVICE - if I leave it in the bumper that doesn't happen. OK, you are
misreporting the 'bars' and you are going to fix that, great but you aren't
addressing the design problem of touching two antennas (one for
WiFi/GPS/Bluetooth) to one that handles GSM/3G/Etc drops the strength from
whatever you are reporting 5 bars as to 2 1 or NO SERVICE.

Anyway, I have been back and forth on this issue on boards, with friends and
family and with Apple until I am sick of talking about it. Is it real?
Yes, If you have GREAT coverage (70-100% / near a cell tower) you may not
notice, is it a reason not to buy an iPhone 4? NO - it is a GREAT phone, it
is gorgeous, the screen is the best I have ever seen on any device (phone,
computer, etc) and I wouldn't give it up or return it but I do want Apple to
admit that it does cause a signal drop and it can't be fixed with software.

On Tue, Jul 6, 2010 at 15:40, Jim Saklad <jimdoc@me.com> wrote:

>
> 1. The problem is real, at least in a large subset of iPhone 4's, if not
> all of them.
>
> 2. That said, the iPhone 4 has better cellular reception overall than the
> 3G or the 3GS. And better connectivity speeds.
>
> 3. There is a "logical disconnect" between the "reception bars" and the
> actual signal strength, in that "a full 5 bars" may already be down 50 db,
> and by the time you lose just one more bar, to 4, the signal strength may be
> down over 90 db.
> See <
> http://www.boygeniusreport.com/2010/06/30/iphone-4-bars-to-signal-strength-mapped-antenna-issue-partially-explained/
> >
>
> 4. An Apple "bumper", or essentially ANY case, cures the problem.
>
> --
>

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