The Reader

We made a trip to the Apple Store after making an appointment with the
"Genius Bar" to have them look at my wife's 3G that was having Wi-Fi
problems. As it turns out, she said that she had been having Bluetooth
connectivity problems for a while as well. Anyway, we went there Sunday
afternoon at our appointed time, about a half hour before the place closed
for the day. It was busy and noisy, very high energy. Anyway, after
waiting 10 or 15 minutes, and being "checked in" by at least 3 folks, a
fellow came to us. We explained the problem, and what we had already done
(full restore). After warning us that if he had to replace the phone we
would loose all data on it, and us telling him that wasn't a problem due to
our back ups and me.com accounts, he took it in the back. After about 5
minutes he came back out with a brand new phone (at least I assume it was
brand new as opposed to refurb, I didn't specifically ask him now that I
think of it). Anyway, it was already activated with my wife's number and
operational. During dinner on our way home, I got it set up on her me.com
account, so she had her contacts and email. Then when we got home I synced
it up on iTunes. Everything went very well. Only thing that was lost was
her custom voice mail greeting (no biggy). Best thing was that since it was
still under warranty, we got out with a grand total of $.00 being spent!

One thing I noticed was that after syncing her phone with iTunes, I put my
phone on the same machine, as we always have. Now, instead of saying "Ken's
iPhone", when iTunes recognizes the phone, it just says "iPhone".
Everything else seemed OK. It called my wife's phone by name, as it always
had mine. Unsure what the deal is with that, but I don't think it's
necessarily a problem.

Ken

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